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Find Common Questions & Solutions Below...

General Help

Find many common questions below or contact us for additional help.

Technical Questions

General Questions

Using My Faster PC

Customers




Technical Questions

Q. What are the system requirements?

My Faster PC works on most Windows OS platforms, including Windows 8, Windows 7, Vista, and Windows XP.

Q. Problems? Please install our latest version

If My Faster PC does not run on your system or you encounter problems, please install the latest version of our software. If you are already running this version and are having problems, contact Customer Support.

Download and install My Faster PC. Click the "Download" button to download and click "Run" button to install.

Q. MSCOMCTL.OCX Missing or Invalid

If you see this message you are missing the MSCOMCTL.OCX file. You need to download, install, and register this file.

Step 1. Download MSCOMCTL.OCX (Click Save and select your desktop)

Step 2. Move MSCOMCTL.OCX from your desktop to C:\WINDOWS\system32\

Step 3. Register MSCOMCTL.OCX.
Click Start > Run > and type REGSVR32 MSCOMCTL.OCX

Q. STDOLE32.TLB Missing or Invalid

If you see this message you are missing the STDOLE32.TLB file. You need to download, install, and register this file.

Step 1. Download STDOLE32.TLB (Click Save and select your desktop)

Step 2. Unzip stdole32.zip on your desktop.

Step 3. Move STDOLE32.TLB from your desktop to C:\WINDOWS\system32\ Warning: Do not replace STDOLE32.TLB if you already have that file in your system.

Step 4. Register STDOLE32.TLB.
Click Start > Run > and type REGSVR32 STDOLE32.TLB




General Questions

Q. What does My Faster PC clean?

My Faster PC can help you clean several parts of your computer that can help improve performance. We clean the Windows registry, temporary files, your internet cache, and other unneeded files. My Faster PC can also optimize Windows settings, check for Windows updates, defragment your hard drive, create a registry backup, and allow you to manage your startup items. By cleaning and adjusting these different areas, we can help you improve your overall system performance.

Q. Will it make my computer faster?

Every windows machine has it's unique set of problems. My Faster PC will help you clean out unneeded files, clean registry items, and allow you to make other changes that can help improve overall performance. Just give it a try and see what My Faster PC can do for your computer!

Q. How do I get my free scan?

To get your free scan, just download our free trial, install the software, and it will start to run automatically. After the scan, My Faster PC will even fix a handfull of problems for free! For optimum performance, upgrade to the full version for a full repair and cleaning.

Q. Where can I see the TV commercial?

Want to watch our commercial again? Oh yeah! It's available to watch on YouTube: My Faster PC Commercial




Using My Faster PC

Q. How do I use My Faster PC?

Step 1 - Scanning: To use My Faster PC, just download our free trial, install the software, and it will start to run automatically. You can click "Cancel" to stop the scan and click "Scan Registry" to start a new scan.

Step 2 - Make Repairs: Once the scan is finished, click "Fix Errors" to repair any issues found.

Step 3 - Additional Options: You may also want to click on "About Your System" and "Check for Updates" to ensure your copy of Windows is up to date. If you upgrade to the full version, you can also use additional cleaning tools in "Disk Cleanup."

Q. How do I uninstall My Faster PC?

Version 6.0:

Open My Faster PC, click on Settings, and then click the "Uninstall My Faster PC" link.

On Windows 8, 7 or Vista:

Click Start » Control Panel » Programs » Uninstall a program » My Faster PC

On Windows XP:

Click Start » Control Panel » Add/Remove Programs » My Faster PC

On Older Systems:

Click Start » Settings » Control Panel » Add/Remove Programs » My Faster PC




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